This webinar is FREE for students. Please email firstname.lastname@example.org from your valid student email address for more information.
Australia is one of the most multicultural societies in the world. Cross-cultural communication work context is an everyday experience for most of us, therefore, it is crucial for professionals to understand cultural competence concepts and acquire the knowledge and skills needed to improve communication with people from diverse backgrounds as well and ensure that service provision adopt and apply the principles of cultural competence. A special focus on the expectations to see Interpreters as cultural experts and the risks associated with it.
Principles of cultural competence
Continuum of cultural competency
Knowledge and skills of a cultural competence professional
Effective communication with culturally diverse people
Multicultural policies and legislation
Costs of incompetence
This training would be useful for any professional working with culturally diverse people.
What is cultural competence
How to become culturally competent
Outline the knowledge and skills of a culturally competent professional
Better communicate with culturally diverse people
Apply the principles of cultural competence in the work context
Presented by: Marta Menendez
Marta was born in Buenos Aires, Argentina, and came to Australia in 1984. She graduated from Western Sydney University as an accredited Interpreter and Translator in 1999 and later completed a Master of Social Policy degree, the Diploma in Leadership and Management and the Cert IV in Training and Assessment. Marta is currently completing the second year of the Master in Interpreting and Translation course at WSU.
During her 27 years of experience of working in government and non-government organisations, Marta had the opportunity to develop and deliver cross-cultural communication training, cultural competence education and team management in the multicultural field.
Since 1999, Marta has worked as an Interpreter and Translator, and in 2003, she was engaged by the Western Sydney University as a Tutor to deliver various Interpreting and Translation subjects to local and international Spanish students. In 2017 she also provided professional services to Macquarie University.
Facilitated by: Fatih Karakas
Fatih Karakas is the Trainer and Training & PD Coordinator at All Graduates. He is also a lecturer in the Translating and Interpreting Program at the Royal Melbourne Institute of Technology University where he also completed his Masters in Translation and Interpreting. He teaches both at Vocational and Higher Education levels and has delivered training in other states across the country for RMIT University and AUSIT.
A Certificate of Attendance will be issued after the webinar has passed and/or recording has been accessed. Participants will be eligible to 10 PD points towards recertification (Section 1.4 of NAATI Recertification PD Catalogue). Some webinars may attract PD points from multiple categories. Please choose the most appropriate category for your recertification.
Online via GoToWebinar
Participate in real time – submit live questions
Watch on-demand – After the live broadcast, this webinar recording will be available on our YouTube channel.
Step 1. Click on the 'Register' Button at the top right of the event page.
Step 2. Complete your Attendee details including Name, Email and other details as required.
Step 3. You will receive a confirmation email from GotoWebinar with instructions on how to join the webinar. For the best attendee experience, we recommend you join the live webinar on a computer or laptop device.
If you have any queries, please contact email@example.com.